The product must be unused, unworn, unwashed and without any flaws. For fashion products, products may be tried on to see if the item fits. This will still be considered as unworn.   

The product must include the original tags, user manuals, warranty cards, freebies, invoice and accessories.  
 

The product must be returned in the original and undamaged manufacturer's packaging/box. If the product was delivered in HBL packaging/box, the same packaging/box should be returned. Do not put tape or stickers directly on the manufacturer's packaging / box.

 

NOTE: It is important to indicate the Order Number and Return Tracking Number on your return package to avoid any inconvenience/delay in your return process.